211 Alberta Offers 24/7 Support for Starland County Residents

Starland County residents looking for help with mental health, food security, employment, housing, financial challenges, or other community services can turn to 211 Alberta, a free and confidential helpline available 24 hours a day, seven days a week. The service is accessible by calling 2‑1‑1, texting INFO to 211, or visiting ab.211.ca for live chat and a searchable database. [211 Albert...Nov 2025 | PDF], [countyofno...lights.com]

211 connects Albertans to the support they need, offering real‑time assistance from trained Community Resource Specialists who help callers navigate complex situations without automated menus. The system also supports residents in more than 170 languages over the phone.

Recent reporting shows that use of 211 is rising in rural Alberta, including communities of similar size and needs to those in Starland County. According to a 2025 article, contacts to 211 from rural areas increased from 1,366 calls in 2023 to 2,077 in 2025, reflecting growing awareness and reliance on the service. [stalbertgazette.com]

Service officials note that many callers simply aren’t sure where to start when facing a challenge—whether related to mental health, safety, housing, or family matters—and 211 is designed to be that first point of contact. “When you're not sure where to go or where to start, start with 211,” said Stephanie Wright, a 211 Alberta manager, in an interview last fall. [stalbertgazette.com]

For Starland County residents, this means help is always just a call or text away—free, confidential, and available any time, with real people ready to guide you to the right supports.

For agencies interested in learning about how to be a part of the 211 system, please refer to the attached 211 Agency Guide.